We are so sorry that we were unable to fulfil your order. We always do our best to alert customers as quickly as possible as to why we have to cancel an order, so there might be another email in your inbox regarding why your order had to be canceled.
If your card was charged, please allow 3-5 business days for the funds to be deposited into your account. If the payment was only authorized/pending and was not captured, please allow 3-5 business days for the transaction to be removed from your bank
To request a change or cancelation, please email [email protected] with your order number and we will do our best to accommodate your request. Note: For orders that have already shipped, we are unable to cancel or change the order.