If you still need help, please click above to send an email, and one of our Customer Service Team members will be able to further assist!

We are available to help Monday-Friday from 10am-5pm Eastern Standard Time at the number below!

APPAMAN

Discover answers to your questions, explore helpful resources, and get support with orders, shipping, returns, and more at the Appaman Help Center.

Appaman Help Center

How Long Does It Take For An Order To Ship?

Where Do You Ship To?

How Much Is Shipping?

Do You Offer Expedited Shipping?

How Can I Change My Shipping Address?

Can My Order Be Sent to a P.O. Box?

Why Haven't I Received An Order Or Shipping Confirmation?

Shipping

How Do I Track My Order?

Why Hasn't My Package Moved Yet?

Why Is My Order Delayed?

Tracking

My Package Was Delivered, But I Don't See It!

My Package Could Not Be Delivered, It Says It Was Returned To Sender

Delivery

Shipping / Tracking / Delivery

What Is Your Return Policy?

How Can I Start A Return?

Can I Return/Exchange An Item From Another Online Retailer Or Physical Store?

Returns

How Can I Start An Exchange?

What Is Shop Now?

Exchanges

Returns / Exchanges

What Are The Benefits Of Being A Member?

How Do I Join Appaman Loyalty Program?

When Will I Get My Points?

How Do I Earn Points?

How Can I Redeem My Points?

How Can I Check My Points Balance?

Will My Points Expire?

Why Didn't I Receive A Gift Card After Referring My Friend?

Can I Return My Order If I Used A Reward Discount On It?

What Happens To My Points If I Return A Purchase?

Can Points Be Transferred Or Shared?

Are There Tiers In The Program?

How Do I Refer Someone?

Appaman Loyalty Program

Do You Offer Price Adjustment?

How Do I Unsubscribe from Your Newsletters?

Do I Have To Set Up An Account To Place An Order?

Is Appaman Affiliated With Any Charities Or Goodwill Programs?

Can I Place An Order On Your Website And Pick It Up?

What Payment Methods Do You Offer?

Why Can't I Add An Item to My Cart?

How Can I Wash My Coat, Jacket, Suit?

FAQs

My Promo Code / Gift Card Isn’t Working!

I Forgot To Apply My Promo Code To My Order

Do you Offer Price Adjustment?

Do You Currently Have Promotions Or Sales?

Discount & Promotion

I Received A Damaged Item!

I Received An Incorrect Item!

I’m Missing An Item From My Order!

Product Issue

Why Was My Order Canceled?

My Order Was Canceled, When Will I Receive My Refund?

Can I Cancel Or Change My Order?

Order Issue

Product / Order Issues

How Do I Know What Size To Order?

Can You Tell Me When Something Is Being Restocked?

Can I Try Something On?

Sizing / Restocking

Do You Offer Gift Cards Or Gift Certificates?

Where Is My Gift Card Or Store Credit?

Store Credit / Gift Cards

Are You Looking for New Models?

Appaman x Influencers: Join the Collaboration

Collabs

Learn about our shipping options, how to track your order, and what to expect during delivery in our comprehensive help center guide.

Learn about our Return & Exchanges Policies.

Our loyalty program rewards our customers for every purchase and special actions you take. Earn points, redeem rewards, and unlock perks as you level up through our three tiers!

Our most frequently asked questions are answered here!

All articles

Categories