How Can I Start An Exchange?Updated 2 years ago

You can start an exchange here. We offer free shipping on all domestic exchanges and store credit returns. Store credit and exchanges are allowed up to 30 days after package is delivered.

U.S. EXCHANGES -

We provide two exchange options: Instant Exchange or Standard Exchange

1. INSTANT EXCHANGE: Your exchange will be ordered once submitted. A $1.00 hold will be placed on your credit card. If the item/s from an Instant Exchange are not received within 14 days, the full amount of the exchange will be charged to the credit card.
2. STANDARD EXCHANGE: Your exchange order will be processed once your return is scanned by the carrier.

• All exchanges are shipped with standard UPS ground shipping. 
• You will receive an email with your new order number. 
• Exchanges are processed for the discounted amount paid for each item and we cannot honor a new discount code for exchange requests of different items.
• We are unable to cancel exchange orders due to our extremely efficient processing times.
• Any exchanges requested that we do not have in stock will automatically be issued as store credit.
  
  

CANADA EXCHANGES -

At this time, we are unable to process exchanges on international orders. We apologize for this inconvenience.